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Utilities

Gonzales Utilities

Micaela Estrada<br />830-672-2815, ext. 1750<br /><br /><br />UTILITY CONTACT:<br /><br />Gonzales Municipal Building<br />820 St. Joseph Street<br />PO Box 153<br />Gonzales, TX 78629<br />(830) 672-2815<br /><br />HOURS:<br /><br />Monday - Friday<br />8:00am- 8:00pm<br />

Revenue Collections Supervisor

Micaela Estrada
830-672-2815, ext. 1750


UTILITY CONTACT:

Gonzales Municipal Building
820 St. Joseph Street
PO Box 153
Gonzales, TX 78629
(830) 672-2815

HOURS:

Monday - Friday
8:00am- 8:00pm
 

Duties
The function of the Utility Department is to provide the citizens of Gonzales with prompt and courteous customer service while maintaining an accurate and efficient billing system. This department provides the billing and collection for electric services, water services and garbage services.

The Utility Dept. is located at 820 N. Saint Joseph Street. For any questions or concerns please contact us at 830-672-2815 or email mestrada@gonzales.texas.gov

Payments and arrangements for electric and water utility services should be made at City Hall, 820 St. Joseph Street.



Service Connection Policies
  • 1. Deposit for residential customers will be $200.00 due upon application for utility service: paid at City Hall with receipt issued to account holder.
  • 2. If low-income qualified, deposit may be made in two monthly payments, $100.00 due at time of application, remaining to be billed on first utility bill. Verification of income will be required.
  • 3. Non-payment of billed deposit will result in suspension of service until payment is made.
  • 4. Customers with a previous unpaid account with the City of Gonzales will be required to pay balance before new account can be opened.
  • 5. Any time accounts are cut off due to nonpayment, the City shall ensure that the required deposit, past due bill, and reconnect fee are collected prior to re-connection
Deposit Amounts Effective June 1, 2012*
Effective under Ordinance No. 2012-22 June 1, 2012
Residential Service Total $200.00
Commercial Service Total $300.00
Restaurant/Lounge/
Night Club/Hotel
Total $500.00
Industrial Service Electric Average Month's
Billing
Water/Sewer Average Month's
Billing
Garbage Average Month's
Billing
Other Fees
Effective under Ordinance No. 2011-17, July 2011
New Service Minimum Deposit Residential $200.00
New Service Minimum Deposit Commercial $300.00
Same Day Connects $50.00
Customer Service Report Inspection $25.00
Payment Extensions $50.00

Other fees may apply for new service accounts.

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